You just need to make an account and link your steam account and you're pretty much good to go with sending a ticket. Otherwise I would try what Sunflare has recommened or send a support ticket to Gameforge and see if they can help. Neither of this is true but that's another story. Essential cookies are necessary for the site to function other cookies are used for marketing and analytic purposes. Support will not be provided without a serial number, regardless of contact channel.Not providing a serial number will only delay your service unnecessarily. If that doesn’t solve your issue, head over to the drop-down list and choose the relevant problem from the website. Buffalo requires complete serial number information so we can provide you with the best possible level of service as laid out in our scope of support. Check the Valorant Basics and FAQ to find out if there’s an existing answer for your query. Before they do it, they'll tell you that they can do it only once and warn you that the newly created account will be lost. We use cookies on our website to optimize your user experience. Visit the official Valorant Support website. If you do not have an account for our support system yet. It's a simple thing but you must ask Support to do it for you. An account simplifies processing of your tickets and helps us to handle your requests more efficiently. If you have issues with allowing TERA through your firewall or antivirus, I would recommend consulting the Support team (Link down below) You cannot unlink the new account on your own. There is a small amount of games that may have issues with your pc's security software, even if they're using steam to launch. If that isnt the issue, it may be (this is a bit of a stupid theory) your antivirus or firewall causing it which is highly unlikely but possible I have had a similar issue with another game but not TERA. If you didnt transfer your account, your character is deleted and your account terminated. iam asking because my internet is soo POGG. Once logged in, write a message asking them to restore account access. This will automatically create a support account for you which you can later link to your normal support account, just like you do with a Steam created Tera game account. It will possibly give a transparent and then white window at first and then the shop will appear. Originally posted by SirHawk: Downloading a game would be much faster than getting a reply :v. Alternatively, use your Steam ID to log into the support system. I use the steam version of the game and have no issues accessing the shop ingame aside from waiting about 20-30 seconds for it to load up, if you havent given it time, be patient first.
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